+86-17838307975         info@sherlockchemical.com
Home » FAQ
  • Q What types of phosphate and water-treatment chemicals do you supply?

    A We offer a comprehensive range of phosphate salts, water treatment agents and specialty phosphate materials, including:
     
    Phosphate Salts
     
    SHMP (Sodium Hexametaphosphate)
     
    STPP (Sodium Tripolyphosphate)
     
    TSPP (Tetrasodium Pyrophosphate)
     
    TSP (Trisodium Phosphate)
     
    DSP (Disodium Phosphate)
     
    MSP (Monosodium Phosphate)
     
    MKP (Monopotassium Phosphate)
     
    Food-grade / Industrial-grade phosphoric acid
     
    Water Treatment Chemicals
     
    PAC (Polyaluminum Chloride)
     
    PAM (Polyacrylamide – Anionic / Cationic / Non-ionic)
     
    Phosphonate Scale Inhibitors
     
    HEDP
     
    ATMP
     
    High-Temperature Phosphate Materials
     
    SADP (Solid Aluminum Dihydrogen Phosphate)
     
    LADP (Liquid Aluminum Dihydrogen Phosphate)
     
    All products are manufactured under our ISO-standard production lines, ensuring stable quality and competitive industrial performance.
  • Q Are you a manufacturer or a trading company?

    A We are a manufacturing–trading integrated enterprise.
    Our production bases are located in Henan and surrounding chemical industrial zones with full equipment for:
     
    Phosphate synthesis
     
    Spray drying & granulation
     
    High-temperature materials production
     
    Blending & purification
     
    Automatic packaging lines
     
    Henan Sherlock Trading Co., Ltd functions as our global export center, allowing us to combine:
    Stable factory production
    International standard quality inspection
    Professional export services
    More competitive costs & more reliable delivery times
     
    Customers receive factory-direct quality with complete international documentation and logistic support.
  • Q What is your minimum order quantity (MOQ)?

    A Our typical MOQ is:
     
    1 ton for most phosphate salts (SHMP/STPP/TSPP/TSP)
     
    500 kg – 1 ton for MKP, phosphoric acid, PAM
     
    1 ton for HEDP/ATMP
     
    500 kg – 1 ton for SADP/LADP
     
    We also support sample orders and trial batches for new customers or performance testing.
  • Q What payment terms do you offer?

    A Common payment terms:
     
    T/T: 30% deposit + 70% before shipment
     
    L/C at sight for reliable long-term partners
     
    OA / DP available for key customers after credit review
     
    We maintain strong banking relationships with ICBC, BOC, and CCB, ensuring safe and compliant international settlements.
  • Q Can you provide COA, MSDS, TDS, and third-party inspection?

    A Yes. For every shipment, we provide:
     
    COA – Certificate of Analysis
     
    TDS – Technical Data Sheet
     
    MSDS – Safety Data Sheet
     
    Batch labels + QC records
     
    Retained samples (24 months)
     
    We can arrange:
     
    SGS / BV / CIQ inspection
     
    HALAL / REACH-related documentation
     
    Certificate of Origin (FORM E/F/M/P etc.)
  • Q What packaging options are available?

    A We offer standard and customized packing:
     
    Standard Packing
     
    25 kg kraft bag with PE liner
     
    50 kg woven bag
     
    1,000 kg jumbo bag
     
    For high-sensitivity materials
     
    Moisture-proof lining bags
     
    Double-layer packaging
     
    Palletizing & shrink-wrapping
     
    Customized Packaging
     
    OEM printing
     
    Neutral export bags
     
    Customer-specified pallet types
     
    All packaging strictly follows export service standards to ensure product safety during long-distance transport.
  • Q How is logistics handled? Do you support FCL and LCL?

    A Yes. We support FCL (full container) and LCL (less-than-container) transportation from major ports:
     
    Qingdao
     
    Tianjin
     
    Shanghai
     
    Lianyungang
     
    Logistics services include:
     
    Palletizing & safe loading
     
    Moisture-proof container solutions
     
    Dangerous goods compliance (if required)
     
    Fast documentation: BL, CO, Invoice, Packing List
     
    Multimodal transportation (sea + air + railway)
     
    We can also consolidate multiple items in one shipment for distributors.
  • Q How do you ensure product quality and consistency?

    A Our QC system covers five stages:
     
    1) Raw Material Inspection
     
    Purity, moisture, heavy metals, appearance.
     
    2) In-Process Monitoring
     
    pH, temperature, reaction stability, solubility.
     
    3) Finished Product Testing
     
    ICP-OES analysis, purity, moisture, particle size.
     
    4) Packaging Verification
     
    Bag sealing, labels, moisture-proof protection.
     
    5) Traceability & Retained Samples
     
    Each batch has full QC records & samples stored for 24 months.
     
    This ensures customers receive stable, repeatable and reliable quality.
  • Q What certifications do you have?

    A We operate under:
     
    ISO9001 – Quality Management
     
    ISO14001 – Environmental Management
     
    SGS / BV Inspection Standards
     
    CIQ and customs-cleared export system
     
    Compliance reports for food-grade / industrial-grade phosphates
     
    We can provide relevant documents for customer audits.
  • Q Do you accept customized specifications or special formula requirements?

    A Yes. We support customization for:
     
    Purity levels (tech grade, food grade, fertilizer grade)
     
    Particle size (powder / granular / micro-granular)
     
    pH adjustment
     
    Customized active content for phosphonates (HEDP/ATMP)
     
    Customized viscosity for PAM
     
    Customized Al₂O₃ content for PAC
     
    OEM packaging
     
    Our R&D and QC teams can modify formulas based on:
    ✔ customer application
    ✔ water quality
    ✔ industrial process
    ✔ blending requirements
  • Q How fast can you ship the goods?

    A Typical lead times:
     
    Phosphate salts: 7–12 days
     
    PAC/PAM: 5–10 days
     
    HEDP/ATMP: 7–12 days
     
    SADP/LADP: 5–10 days
     
    Urgent orders can be prioritized depending on factory schedule.
  • Q Can you provide free samples?

    A Yes.
    We offer 200–500 g free samples for most products.
    For special materials (SADP/LADP, PAM), sample quantity is negotiable.
     
    Courier cost can be:
     
    Paid by customer, or Deducted from the first bulk order
  • Q Do you support long-term cooperation and distributor pricing?

    A Absolutely.
    We offer:
     
    Tiered pricing for annual volume
     
    Exclusive distributor policies for specific regions
     
    Marketing & technical support
     
    Priority production scheduling
     
    Flexible credit terms (after evaluation)

QUICK LINK

PRODUCTS

APPLICATIONS

  +86-17838307975
  info@sherlockchemical.com
  451281, Gongyi City,Zhengzhou, Henan Province, China
Copyright © 2025 Henan Sherlock Trading Co., Ltd. All rights reserved. Sitemap Privacy Policy